Cheers to transparency! Your well-being is our top priority, and we're delighted to share the goodness in our high-quality ingredients. Dive into the details below. Questions? Don't hesitate to reach out – we've got your back!

Alongside your chosen ingredients, we'll be adding a small amount (1%) of a naturally-derived preservative known as Optiphen. This ensures that your scrub remains free from harmful bacteria, providing an extended shelf life, especially in the event that a bit of water finds its way in.

About Optiphen:

Optiphen is a gentle, naturally-derived preservative designed to protect your scrub from microbial growth. It's a carefully crafted blend that includes phenoxyethanol, an aromatic alcohol, and caprylyl glycol, a skin-conditioning agent. Optiphen is a reliable solution to maintain the freshness and quality of your scrub, ensuring it stays safe and effective over time.

If you would not like this to be included in your scrub check the box below and we will  not include it however please note that the scrub may develop bacterial growths if it gets wet and may only last for about 2-3 months.

1. • Q: Is there a recommended oil for sensitive skin?
     
2. • A: Absolutely! For sensitive skin, we recommend opting for gentle oils like Grapeseed or Jojoba. These are hypoallergenic and versatile, providing nourishment without causing irritation.
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3. Q: How long will my custom scrub last, and do I need to refrigerate it?

   • A: With the inclusion of Optiphen, your scrub has an extended shelf life. It's designed to stay fresh for 9 -12 months. No need to refrigerate, but store it in a cool, dry place for optimal longevity.
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4. Q: What happens if I'm not satisfied with my custom scrub?

   • A: Your satisfaction is our priority! If you're not delighted with your scrub, please reach out to our customer service within 15 days of receiving your product. We offer hassle-free returns or exchanges to ensure you love your personalized creation.

7. Q: Can I include ingredients not listed in the customization options?

   • A: Unfortunately, we're not able to accommodate additional ingredients outside of our provided options for customization. However, we've curated a wide range of quality ingredients to ensure a fantastic and personalized scrub experience.
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8. Q: Is the scrub safe for use on the face?

   • A: Our scrubs are primarily designed for body use. While many of the ingredients are gentle, facial skin can be more sensitive. For facial exfoliation, we recommend exploring our dedicated facial skincare products.
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9. Q: How do I know the scrub won't cause allergies or skin reactions?

   • A: We provide detailed information about ingredient's benefits, and our standard formulations are designed to be hypoallergenic. You are also more than welcome to research any of the ingredients you wish to include. If you have specific skin concerns or allergies, perform a patch test before widespread use. If in doubt, consult with a dermatologist.

     Return and Exchange Policy:

     • We want you to be thrilled with your custom scrub! If for any reason you're not satisfied, please contact our customer service team within 15 days of receiving your product at: contact@jdbodytreats.com
     • Returns and exchanges are accepted, provided the product is unused and in its original packaging.
     • If there's an issue with your order, such as damaged items or errors, please inform us immediately for a prompt resolution.
     • Custom-made scrubs are unique to each customer, and we strive to ensure you have a positive experience with your personalized skincare journey.
     • In the event of a return, we can issue a store credit, allowing you the flexibility to explore other products or create a new custom scrub.

     Feel free to reach out to our customer service team for any additional inquiries or assistance. Your satisfaction is our commitment!